Chweya » Property Management: Definition, Roles, Types, and Duties

Property Management: Definition, Roles, Types, and Duties

« Back to Glossary Index

Property management involves the continual supervision of residential, commercial, or industrial real estate by an external contractor. Property managers typically handle daily operations, including repairs, maintenance, security, and overall maintenance of properties.

They are usually employed by owners of various investment assets, such as apartment buildings, condominium complexes, gated communities, retail centers, and industrial parks.

Property managers are pivotal in the real estate industry. Their primary responsibilities include overseeing tasks delegated by property owners and ensuring that the managed properties not only retain their value but also generate income, underscoring their indispensable role. The sense of accomplishment that comes from seeing their properties thriving can be a source of pride and satisfaction for property managers.

Understanding Property Management

Property developers typically aim to swiftly transition to the next project after completing each one. Even if they retain property ownership, they often prefer to entrust the day-to-day operations to an external entity.

The duties of a property manager typically encompass the following tasks:

  1. Screening prospective tenants
  2. Creating, executing, and renewing leases on behalf of property owners
  3. Managing rent collection
  4. Overseeing property maintenance, including landscaping and snow removal
  5. Coordinating necessary property repairs
  6. Establishing and adhering to budgets for property upkeep
  7. Familiarizing oneself with state and national landlord-tenant laws and regulations
  8. Promoting properties through marketing efforts
  9. Supervising staff members
  10. Addressing tax-related matters

Companies must adhere to all applicable state and local laws and regulations regarding landlord-tenant relationships.

Property owners compensate property managers through a fixed fee or a percentage of the rental income generated while the property is under management.

Types of Property Management

The field of property management is as diverse as the properties it oversees. Property managers come in various types, with some firms specializing in specific property types and others providing services across a wide range of properties.

This diversity reflects the extensive scope of properties managed by these firms, which offer specialized services to cater to the unique needs of each type.

Residential Property Management

Residential property managers are mostly engaged in overseeing rental properties, taking charge of various aspects of the rental process. They are tasked with managing the following:

  1. Single-family homes
  2. Apartments
  3. Multifamily homes
  4. Townhouses
  5. Condominiums
  6. Vacation rentals
  7. Manufactured homes
  8. Real estate-owned (REO) properties

Commercial Property Management

Commercial property owners have distinct requirements compared to residential property owners. Commercial property management encompasses various types of properties, including:

  1. Public accommodations such as hotels
  2. Retail properties like malls, restaurants, and gas stations
  3. Office properties like real estate brokerages or doctors’ offices
  4. Co-working spaces where professionals rent workspace on a daily or hourly basis

Industrial Property Management

Management can significantly enhance various industrial properties, including:

  1. Heavy manufacturing facilities like automotive plants and steel mills.
  2. Light manufacturing factories such as those involved in food packaging.
  3. Warehouses.
  4. Distribution facilities.

Special-Purpose Property Management

Additionally, various properties exist that do not neatly fit into the categories above but still necessitate management. These encompass:

  1. Theaters
  2. Sports arenas
  3. Resorts
  4. Senior care facilities
  5. Schools and universities
  6. Places of worship

Who Needs a Property Manager?

Various property owners find value in the services provided by property managers.

For instance, landlords enlist property management firms for diverse reasons. Some manage multiple rental properties in their portfolios and lack the time or expertise to maintain or handle tenant interactions.

Others view rental properties solely as investments, preferring to delegate management tasks to professionals who bring a wealth of expertise and knowledge. This expertise and knowledge often provide a sense of security, knowing that their properties are being managed by professionals who understand the market and the legal requirements.

The relief of not having to deal with the day-to-day management tasks can be a significant benefit.

Absentee landlords who own property but live elsewhere also utilize property management services. Certain property management companies cater to individual landlords with a single rental property, such as a vacation home.

Property owners in affordable housing programs often seek property management services due to the complex federal guidelines governing their rental properties, which require specialized expertise.

Additionally, some real estate brokers double as property managers. For instance, a broker in a resort town may offer buyer and seller agent services alongside property management. In such cases, the broker handles listing, showing, leasing, and maintaining vacation rentals for multiple property owners.

Special Property Management Considerations

Different states have different rules for property management licensing. In most states, property management companies need a license from the local real estate board. This shows why it’s essential for property owners to check if the firms they work with have the proper credentials.

For example, property managers in Florida must have a real estate broker’s license to work there. This is because some of their tasks are considered real estate work. A broker’s license allows property managers to list rental properties on the MLS and advertise them using regular real estate methods. It also lets property management companies put real estate board lockboxes on property doors so licensed agents can show the properties.

In Florida, property managers who handle rentals and get paid commissions must have a broker’s license. However, property managers who oversee properties they own in the state don’t need this license.

On the other hand, in Massachusetts, property managers don’t need a broker’s license. This is because the state understands that tasks like listing properties and leasing them might not be the main focus of property managers there.

FAQ

1. Is hiring a property manager worth the investment?

Basically, it depends. Since it involves expenses and significant time, hiring a property manager is likely a wise investment if the opportunity cost of managing properties independently is lower. However, this calculation is unique to each investor and requires careful consideration.

2. Who stands to gain from enlisting a property manager?

Essentially, anyone who prefers not to handle the day-to-day property management tasks can benefit. This encompasses residential property owners seeking to avoid tenant-related issues and commercial property owners who prefer delegating tasks such as tenant sourcing, lease management, and maintenance. The convenience of having these tasks taken care of by professionals can provide a significant sense of ease and stress-free property ownership.

Are property managers subject to regulation?

Yes, they are. Licensing requirements for property firms vary across states, but most mandate that property management companies obtain licenses from local real estate boards. Property owners should ensure that the firms they engage with hold proper licensure.

The Bottom Line

Property management entails the supervision of real estate assets by a third party, typically a professional property manager or a property management firm. These managers handle various categories of properties, including residential, commercial, industrial, and those designated for specific purposes.

Typically, the responsibilities of property managers entail the daily administration of real estate affairs, ranging from tenant screening to coordinating repairs and upkeep. They receive compensation as a fee or a percentage of the rental income generated by the property they manage.

Property owners must ensure that prospective property managers hold proper licensing tailored to their state, as each state has its own set of regulations governing the activities of property managers.

« Back to Glossary Index